Chief Client Officer

As Chief Client Officer for TNS, Heather is responsible for the development and growth of the agency’s key client relationships.

Heather has a background anchored in working closely with clients across a number of industries and across the globe.

She has been based in four continents in a rich variety of roles: Head of Consumer division for Frank Small & Associates (now TNS) 1993-1997, Managing Director of Australia for Research International (1997-2001), Global Account Director for Unilever with Research International (2001-2004), CEO Asia Pacific (for Research International) and CEO Asia and CMO Asia Pacific for TNS (2009 – 2012).

She holds a Bachelor of Commerce Marketing form the University of New South Wales, Australia, and loves travel across different cultures.